Contact
Contact
Write to [email protected] and a person reads it. Most replies go out inside one working day, in English, from our New Zealand desk.
The messages we act on fastest are the specific ones. Tell us which of the nine casinos you played at, the date, and what the figure on screen said against what we published. A withdrawal that took three days when our table claims 24 hours is worth a re-test, and we will run one.
Operators and affiliate managers can use the same address for corrections to a licence number, a bonus amount or a payment method we have listed wrongly. Send the source, not a press release.
What we cannot do is act as your intermediary. We hold no accounts on your behalf and give no legal or tax advice. For a dispute over a locked balance, the complaints channel of the licensing regulator named in our review is the route that carries weight.